Eastern Plains Medical Clinic

Policies & Procedures

A picture of a doctor and a patient.

Our Promise

At Eastern Plains Medical Clinic, we understand that you have options when it comes to choosing your medical provider, and we appreciate you trusting us to take care of you. As a rural healthcare facility, we strive to provide unparalleled service to anyone who walks through our doors. To give you the best experience possible, we follow specific policies that enable us to take care of you to the best of our abilities. If you have any questions regarding our policies, please contact us.

Our Policies & Procedures

Office Hours

We are open Monday - Thursday from 9-5 and Friday from 7-3. If you are a part of our Chronic Care Management program, you can contact a nurse 24/7.

Appointments

We encourage you to schedule your appointments in advance. However, please keep in mind that emergencies do occur, so we appreciate your patience in advance should we need to delay or reschedule your appointment for any reason.

Appointment Cancellations

If you are unable to make your scheduled appointment, please call our office with as much advance notice as possible. Canceling your appointment at least 24 hours beforehand allows us to open up your time slot and give the appointment to another patient in need.

Insurance

Please remember that the cost of services is considered the patient’s responsibility. To keep our records updated, please inform our office if there are changes to your insurance policy. Co-pays, deductibles, and cash payments are due at time of service.

HIPAA

Because of HIPAA regulations, Eastern Plains Medical Clinic cannot discuss your medical information with an outside party. However, if you would like someone to have access to your records, please complete a release form and return it to our office.

Eastern Plains Medical Clinic

Experience The Highest Level Of Care

At Eastern Plains Medical Clinic, we understand our responsibility as a rural healthcare center and we strive to provide the best for the community every single day. We’ve put certain procedures in place because we believe that they enable us to provide only the very best for you. So, next time you need to see a doctor, consider scheduling an appointment with our compassionate team.

information for you

clinic information

Notice of privacy practices

notice of privacy practices

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annual exam letter

annual exam letter

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health information & exchange

health information & exchange

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patient rights & responsibilities

patient rights & responsibilities

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